Commander One Pro removing any existing Services entries in macOS finder
Reported by steve | August 17th, 2016 @ 02:56 PM | in 1.11.1 (closed)
Eltima Software developes Commander One Pro. It can be
downloaded here:
http://mac.eltima.com/commander-one-download.html
Once Commander 1.5.2 is installed on macOS (tested in 10.10.5), all Services entries are gone and replaced with an entry of commander in the finder contextual menu (see attached screenshot "commander installed").
Once commander software is removed, Services menu returns to expected form (see attached screenshot "commander uninstalled").
2016-08-17 contacted support@eltima.com
They say they are aware of this issue and the next version will
include a fix. Until then users will have to either uninstall
Commander One or GPGServices will not show in the services
menu.
Affected users:
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commander_installed.png
150.3 KB
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commander_uninstalled.png
212.2 KB
commander_installed.png
commander_uninstalled.png
Comments and changes to this ticket
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steve August 17th, 2016 @ 03:13 PM
- State changed from “new” to “waiting”
- Assigned user set to “steve”
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Support August 21st, 2016 @ 10:08 AM
- Tag changed from “” to “#tag id: 460388, name:”
Assigned to Tender discussion #49876.
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Support August 23rd, 2016 @ 05:54 AM
- Tag changed from “#tag id: 460388, name:” to “tag id 460388, name”
Assigned to Tender discussion #49559.
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steve September 27th, 2016 @ 10:17 AM
- State changed from “waiting” to “verified”
- Milestone set to “1.11.1”
Commander One 1.6.0 has been released and no longer tampers with the Services menu in macOS.
We recommend to either either uninstall Commander one or update Commander One to the latest version. -
steve September 27th, 2016 @ 10:20 AM
- Tag cleared.
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steve March 22nd, 2017 @ 07:05 PM
- State changed from “verified” to “invalid”
setting to invalid. this was always notourbug. we are not using that state and since the fix went in on the side of commander one, setting to invalid. which is more correct than "fixed" which is only used when actual code went into the software on our side.
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Luke Le
steve
Attachments
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commander_installed.png
150.3 KB
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commander_uninstalled.png
212.2 KB