copy all version info to the clipboard when clicking on that info in Updates tab
Reported by steve | June 5th, 2013 @ 09:43 PM | in 1.5b1 (closed)
Started. Thx Mento.
Currently, when clicking Version or Build info in the updates tab,
that exact version + build info is copied to clipboard.
Concerning our support platform and general debugging-interaction
with users, from my experience, it would be most useful to simply
copy all info in the following form to the clipboard (no matter
which tool info you click):
OS X: 10.9.3
GPGMail 2.1 (fa49d90+) 673n
GPG Keychain Access 1.1.2 (1f45fb3) 775n
GPGServices 1.9.1 (2b2bb4b+) 643n
MacGPG2 ...
GPGPreferences ...
This would be the most efficient and convenient way for users to
tell us what they are running on their system.
While this might cause some coding work, I still think it would be
worth the effort. We receive too many incomplete user reports with
lots of missing information. Having such an option in place should
speed up the conversion and lead to much better results finding the
root of an issue.
Is it possible to include the OS X version on top of the clipboard
info?
Note to self: once this is in place, update support page entry infos!
Comments and changes to this ticket
-
steve May 25th, 2014 @ 01:17 PM
- Title changed from “copy version info to the clipboard when clicking on that info in Updates tab,” to “copy all version info to the clipboard when clicking on that info in Updates tab”
-
steve May 25th, 2014 @ 04:38 PM
- State changed from “new” to “waiting”
- Assigned user set to “Mento”
- Milestone set to “1.5b1”
Working fine. GPGMail is currently "(null)". Otherwise working nicely. Thanks Mento!
-
steve June 1st, 2014 @ 02:04 PM
- State changed from “waiting” to “verified”
fixed and verified. Closing.
-
-
Support June 16th, 2015 @ 09:24 AM
- State changed from “released” to “fixed”
(from [bc30156013ed796fe8854dc199368d23b12ced56]) Copy all version info [#53 state:fixed assigned:mento] https://github.com/GPGTools/GPGPreferences/commit/bc30156013ed796fe...
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Luke Le
Mento
steve