#37 ✓released

Can't import keys from server

Reported by Andrey | March 11th, 2011 @ 08:44 PM | in 1.1 (closed)

First i'd like to thank you for such a great product!

And here's my question.
I am trying to grab public keys from our corporate keyserver. I do it using GPG Keychain access. Latest version. All i get is "Nothing imported!" message. Though it finds the correct key...
I tried to import the keys from the command line

MacBook-Andrey-Putincev:.gnupg andrey$gpg --keyserver ldap://keys.fxclub.org --search-keys
gpg: searching for "seroukh" from ldap server keys.fxclub.org
(1) Seroukh Sergey Anatolievich seroukh-sa@fxclub.org

      2048 bit DSA key 672A248A, created: 2010-03-18

Keys 1-1 of 1 for "seroukh". Enter number(s), N)ext, or Q)uit > 1
gpg: requesting key 672A248A from ldap server keys.fxclub.org
gpgkeys: key DC93C859672A248A not found on keyserver
gpg: no valid OpenPGP data found.
gpg: Total number processed: 0

But then i do it like this (i just copy the key ID)

MacBook-Andrey-Putincev:.gnupg andrey$ gpg --recv-keys --keyserver ldap://keys.fxclub.org 672A248A
gpg: requesting key 672A248A from ldap server keys.fxclub.org
gpg: key 672A248A: public key "Seroukh Sergey Anatolievich seroukh-sa@fxclub.org" imported
gpg: no ultimately trusted keys found
gpg: Total number processed: 1
gpg: imported: 1

And the requested key appears in my keychain. What am i missing? I assume gpg doesn't recognise long/short ID's? what can i do with that issue?


Comments and changes to this ticket

  • Andrey

    Andrey March 11th, 2011 @ 08:46 PM

    Sorry, i'm using Mac OS 10.6.6 (64bit) with latest GPGTools. Uninstalled, deleted all preferences, re-installed. Same thing

  • Alex (via GPGTools)

    Alex (via GPGTools) March 11th, 2011 @ 11:06 PM

    • State changed from “new” to “open”
    • Assigned user set to “Mento”
  • simonszu

    simonszu March 29th, 2011 @ 09:43 PM

    I have the same problem. Since my update to Mac OS 10.6.6 i have Problems with retreiving keys from any keyserver. The GPG Keychain Access tool keeps beachballing for some minutes, and then there is a notification "No keys imported". I don't know, is there a log for Keychain Access?

    By the way, the GPG mail plugin has the same issue, when there is a mail with an unknown key.

    Importing the key via command line is no problem...

  • Andrey

    Andrey March 29th, 2011 @ 09:46 PM

    yes i can confirm that the mail plugin is acting the same way. not sure about thunderbird.

  • steve

    steve March 29th, 2011 @ 09:46 PM

    Hi all,

    I think this is Keyserver related. Regarding this, please have a look at:


    See if you can find a working keyserver. You can adjust this in the settings of GPG Keychain Access and for GPGMail in the GPG Preferences (the old one - to be found here: https://github.com/GPGTools/GPGPreferences/downloads).

    I currently use wwwkeys.at.pgp.net as a keyserver.

  • Andrey

    Andrey March 29th, 2011 @ 09:50 PM

    maybe... but it was working with the older version of gpg keychain access. i have an older macbook with 10.5 on it and everything, including mail plugin is working just great with the same keyserver.

  • steve

    steve March 29th, 2011 @ 09:59 PM

    that would be strange. are you sure you are using the identical keyserver for GPGMail and GKA? it's working for one software and for the other it causes beachballs?

  • Andrey

    Andrey March 29th, 2011 @ 10:02 PM

    yes i'm sure. we use our own keyserver for all our people around the world

  • Mento

    Mento March 29th, 2011 @ 10:06 PM

    Do you have the same keyserver configured for GPG Keychain Access, GPGMail and gpg.conf?

  • Andrey
  • steve

    steve March 29th, 2011 @ 10:36 PM

    Could you try another keyserver? Please try wwwkeys.at.pgp.net and let us know if it is working.

  • Andrey

    Andrey March 29th, 2011 @ 10:45 PM

    it's not working. "Error!" message

  • steve

    steve April 1st, 2011 @ 01:12 PM

    • Tag set to high priority, bug
    • Milestone set to Q2 2011
    • Importance changed from “High” to “”

    I can confirm serious issues. I'm not able to import any key. Interestingly I can search the keyservers (tested with serveral URLs) and also keys are found. But whenever I try to import, GPG Keychain Access is busy 2-3 minutes then tells me "Nichts importiert!" which seems to be the german equivalent to "Error!".

    Mento is busy this week. But we should hunt this issue sincse it breaks basic GKA functionality.

  • Andrey

    Andrey May 12th, 2011 @ 12:41 PM

    Thanks a lot! After latest update i can retrieve keys using the gui! You guys are the best =)

  • Alex (via GPGTools)

    Alex (via GPGTools) June 19th, 2011 @ 11:03 PM

    • Milestone cleared.
    • Importance changed from “” to “”
  • steve

    steve June 22nd, 2011 @ 04:49 PM

    • State changed from “open” to “resolved”

    Imo, key-server related and solved. Closing.

  • steve

    steve May 7th, 2013 @ 10:06 PM

    • State changed from “resolved” to “fixed”
    • Tag cleared.
    • Milestone set to 1.1
    • Importance changed from “” to “Low”
  • steve

    steve June 18th, 2015 @ 01:30 PM

    • State changed from “fixed” to “released”

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Shared Ticket Bins

People watching this ticket