Installer fails
Reported by William Kirkham | March 1st, 2012 @ 06:21 PM | in 20120317 (closed)
I tried installing from the regular download and the nightly build. I get the same error either way:
Mar 1 08:34:08 William-Kirkhams-Mac-Pro installd[3729]:
PackageKit: ----- Begin install -----
Mar 1 08:34:21 William-Kirkhams-Mac-Pro installd[3729]: PackageKit:
Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An
error occurred while running scripts from the package
“CheckPrivateKey.pkg”." UserInfo=0x7fbe1b918b40
{NSFilePath=./postinstall,
NSURL=file://localhost/Volumes/GPGTools/GPGTools.mpkg/Contents/Packages/C...,
PKInstallPackageIdentifier=org.gpgtools.checkprivatekey,
NSLocalizedDescription=An error occurred while running scripts from
the package “CheckPrivateKey.pkg”.} {
NSFilePath = "./postinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cCheckPrivateKey.pkg\U201d.";
NSURL = "file://localhost/Volumes/GPGTools/GPGTools.mpkg/Contents/Packages/CheckPrivateKey.pkg";
PKInstallPackageIdentifier = "org.gpgtools.checkprivatekey";
}
Mar 1 08:34:22 William-Kirkhams-Mac-Pro Installer[3273]: Install
failed: The Installer encountered an error that caused the
installation to fail. Contact the software manufacturer for
assistance.
Mar 1 08:34:22 William-Kirkhams-Mac-Pro Installer[3273]: Displaying
'Install Failed' UI.
Mar 1 08:34:22 William-Kirkhams-Mac-Pro Installer[3273]: 'Install
Failed' UI displayed message:'The Installer encountered an error
that caused the installation to fail. Contact the software
manufacturer for assistance.'.
Comments and changes to this ticket
-
Alex (via GPGTools) March 1st, 2012 @ 06:38 PM
- State changed from “new” to “waiting”
- Assigned user set to “Alex (via GPGTools)”
Really? Mh:
- What OS X version are you using?
- Any idea what command here might not work? https://github.com/GPGTools/GPGTools_Core/blob/master/scripts/check...
- Can you provide more information? While installing, please click on "Menu: Window > Installer Log" (or press CMD+L), switch to "Show All Logs"
-
Alex (via GPGTools) March 1st, 2012 @ 06:41 PM
- Milestone changed from “20120317” to “2013 05”
-
William Kirkham March 1st, 2012 @ 08:17 PM
Hi Alex,
Mac OS X 10.7.3. My system is a little unusual but not outside of Apple standards. I have a 12 core system which boots up off a solid-state drive where all the system and applications reside, but the user home directories and all files relating to them are on a standard hard drive. That caused some issues with Dropbox and a couple of other programs that don't check the alias for the location of my home directory, but just assume it's on the boot drive.
No, other than the note about "An error occurred while running scripts from the package “CheckPrivateKey.pkg”. I'm not very familiar with reading unix scripts and install stuff tho.
I have attached a copy of the expanded log file you requested...
-
Alex (via GPGTools) March 1st, 2012 @ 08:22 PM
Thanks. Are you sure you're using the current installer from nightly.gpgtools.org? The issue is:
/Volumes/Macintosh HD/Users/williamkirkham/.profile: line 5: /Volumes/Macintosh HD/Users/williamkirkham/OpenFOAM/OpenFOAM-2.0.x/etc/bashrc: No such file or directory
The current installer should have fixed this issue - maybe you have to reload the page before downloading?
-
William Kirkham March 1st, 2012 @ 08:37 PM
AH! I tried to install a package called OpenFOAM a few days ago. The instructions that they provided included addition of that line to my .profile. OpenFOAM does not work as installed. But I guess this messed up the GPG install. Now it works. I did try both the nightly installer as well as the installer listed on the main page.
Thanks for your help!
-
Alex (via GPGTools) March 2nd, 2012 @ 09:39 AM
- State changed from “waiting” to “fixed”
- Milestone changed from “2013 05” to “20120317”
- Importance changed from “Low” to “High”
-
Alex (via GPGTools) March 17th, 2012 @ 02:40 PM
- State changed from “fixed” to “released”
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steve
William Kirkham