#187 ✓invalid
M Singh

Installation of beta 4 hangs on Yosemite

Reported by M Singh | January 10th, 2015 @ 03:19 PM | in 2015 06 (closed)

I have now tried and failed to install beta 4 several times on my Macbook Pro running Yosemite 10.10.1. Prior to this, beta 3 did not install either (same symptoms).

The install hangs at less than a minute remaining (running package scripts). Screenshot attached. I have to kill the installer (have let it run for 2 hours in one of the trials, so it is not a matter of patiently waiting).

The Uninstall (using the included Uninstall executable provided in the dmg - see screenshot) for the previous version of the GPG Suite hangs and I have to force quit it. I have manually removed the GPG bundle from /Library/Mail/Bundles.

The pre-beta version of GPG tools used to work perfectly on Mavericks. The betas don't. It seems like I am missing something in the uninstall and that is hanging the scripts.

Yes, I have rebooted, and also manually (ps -u root, sudo kill -9 the zombie install scripts). No joy.

Please help.

Comments and changes to this ticket

  • M Singh

    M Singh January 10th, 2015 @ 03:32 PM

    Here is the installer log while it is crashed:

    Jan 10 19:54:17 MacBook-Pro.local installd[17374]: ./postinstall: [gpgmail] Moving bundle to final destination: /Library/Mail/Bundles
    Jan 10 19:54:17 MacBook-Pro.local installd[17374]: ./postinstall: [gpgmail] Fixing permissions...
    Jan 10 19:54:17 MacBook-Pro.local installd[17374]: ./postinstall: [gpgmail] Enabling bundle...
    Jan 10 19:54:18 MacBook-Pro.local installd[17374]: ./postinstall: [gpgmail] Adding PluginCompatibilityUUIDs...
    Jan 10 19:54:41 MacBook-Pro.local Installer[17364]: IFJS: *** exception: TypeError: null is not an object (evaluating 'my.target.systemVersion')
    Jan 10 19:54:41 MacBook-Pro.local Installer[17364]: IFJS: *** exception: TypeError: null is not an object (evaluating 'my.target.systemVersion')
    Jan 10 19:54:41 MacBook-Pro.local Installer[17364]: IFJS: *** exception: TypeError: null is not an object (evaluating 'my.target.systemVersion')
    Jan 10 19:54:41 MacBook-Pro.local Installer[17364]: IFJS: *** exception: TypeError: null is not an object (evaluating 'my.target.systemVersion')

    This last line repeats several times.

  • steve

    steve January 20th, 2015 @ 12:04 AM

    • State changed from “new” to “invalid”
    • Importance changed from “” to “Low”

    Hi M,

    thanks for taking the time to report this problem. This is very odd behavior. We have not yet received any other reports of hanging installers so far from any 10.10 user. Which makes me wonder if this is a local problem on your machine. This doesn't solve the problem for your, but it might be a starting point.

    Could you repost this report on our support platform (http://support.gpgtools.org/). That way it's much easier for us to reply and keep track of replies. Just copy paste this existing report to a new discussion.

    I'm setting this to invalid. But don't get me wrong, we are very much interested in investigating what's going wrong on your system. But the discussion for that should happen on our support platform not in the bug tracker.

    Best regards, Steve
    @GPGTools

  • Ralph Goers

    Ralph Goers February 22nd, 2015 @ 07:51 PM

    I am also having the same problem on OSX 10.10.1

  • steve

    steve February 22nd, 2015 @ 09:42 PM

    Ralph, please post this issue on our support platform and we'll go from there.

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